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IT Project Support/Client Support with Insurance Sector Experience

Megajobs US


Company :  Megajobs US
Location :  United Kingdom
Job Type :  Full-time
Job Status :  Permanent
 

IT Project Support/Client Support with Insurance Sector Experience

This is a tremendous opportunity for someone with insurance sector experience to make a massive contribution in keeping clients happy as well as developing skills in a number of areas such as project management.

Although the focus is on IT related projects and systems, if you have experience of working within the insurance sector in a project support/client support/account management role, you will merit consideration for this role.

The role will involve the following:

- Maintaining client contracts and account status information

- Discussing project requirements with clients and document relevant information

- Work with clients to increase their usage of the company's products

- Using client requiremets and goals to explore new opportunities for the company

- Customer relationship management

- Working with the company's and client's resources to ensure delivery of solutions

- Reporting on project progress

- Tracking key account metrics

- Dealing with client escalations

To be considered for this role you will need the following attributes and experience:

- Previous insurance industry experience in some capacity. Obviously if this has been in a client support or project support capacity, it would be advantageous

- Previous project support experience

- Strong client liaison and/or support experience

- Excellent written and verbal communication skills

- Any sales support or cross-selling experience would be beneficial

Keywords:

insurance, underwriting, underwriters, brokers, loss, adjustors, adjusters, project, management, manager, client, support, administrator, admin, pmo, project management, programme, program, office, Prince 2, account manager, technical

 
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