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Customer Service Apprentice

QA Limited


Company :  QA Limited
Location :  Colchester,
Job Type :  Full-time
Job Status :  Permanent
 

This is a fantastic opportunity for an ambitious individual to join an exciting and vibrant company. Apply now and don't delay!

You will be working for…

A leading automotive service provider dealing with vehicle movements and refurbishment. We have won a number of awards for Apprenticeships and value the careers that apprentices can have with the company.

Be part of QA’s 10k in Tech and add yourself to the UK’s tech explosion!

In this job you will be...

  • Ensuring all customers queries are dealt with in a timely manner.
  • Ensuring all reports are completed and sent out within deadlines
  • Ensuring all jobs are completed on time, or keep customers informed of any delays
  • Ensuring Fleet plus and CRM are kept up-to-date
  • Completing ring arounds- check vehicles are available
  • Sorting the upcoming days’ work and check for anomalies
  • Sorting, scanning and emailing post leasing paperwork and chase outstanding matters
  • Checking new jobs added by customers and notify them if not possible
  • Dealing with all incoming queries and complaints quickly and efficiently
  • Assisting the allocators with any issues that may arise

Your training will...

Start with a 12-14 month Business apprenticeship, which consists of 10 days of in-centre training in combination with work-based assessment, covering: IT skills, Customer service, Administration and Complaints handling.

You will gain a City & Guilds Level 3 in Business & Administration. This fantastic opportunity can potentially lead to you earning £25k in a business role.

Who should apply...

  • Someone with IT Skills
  • Someone with communication skills
  • Someone with organised, reliable, flexible, team player and customer service skills
  • Someone with ideally 5 GCSE Grades (C and above) or equivalent, including Maths and English

What happens when I finish my apprenticeship...

Successful apprentices will have the opportunity of career progression, salary increases

QA’s apprenticeship programmes are part-funded by ESF. The ESF is Europe’s main instrument for supporting jobs, helping people get better jobs and ensuringfairer job opportunities for all EU citizens.

It only takes a minute to apply for a Business apprenticeship with QA and begin your Business career with great prospects today.

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

 
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